1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email, phone number, business details, login credentials.
• Billing Information: Payment method details (processed securely by our third-party payment processors).
• Usage Data: Logins, pages visited, features used, IP address, browser type, device information.
• Communications: Messages you send to us, support requests, and feedback.
• Client & Lead Data: Contacts, leads, and other data you upload or connect to Negocio PRO.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Negocio PRO platform
• Process payments and manage billing
• Respond to support requests and communicate with you
• Improve, optimize, and secure our Services
• Send administrative updates, service notices, and important changes
• Send marketing communications (where permitted and you can opt out at any time)

3. Legal Bases for Processing

Where applicable, we process your personal information based on one or more of the following:

• Your consent
• Performance of a contract (providing the Services you subscribed to)
• Compliance with legal obligations
• Our legitimate business interests (such as improving the platform and preventing fraud)

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors that help us operate (hosting, payment processing, SMS/email providers, analytics).
• Business Partners & Integrations: When you connect Negocio PRO to other tools or platforms.
• Legal & Compliance: To comply with laws, legal processes, or protect our rights and users.
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

5. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data, subject to certain legal or contractual limitations.

7. Your Rights & Choices

Depending on your location, you may have rights such as:

• Accessing the personal data we hold about you
• Requesting corrections or updates
• Requesting deletion of certain data
• Objecting to or restricting certain processing
• Opting out of marketing communications

To exercise these rights, contact us at [email protected] .

8. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. International Data Transfers

If you access Negocio PRO from outside the United States, your information may be transferred to and processed in the U.S. and other countries. By using the Services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Services after changes means you accept the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Website: www.negocioprocrm.com